Venmo’s at It Again: How Privacy Issues Make Us Think Twice About Using Money Transfer Apps
Venmo’s at It Again: How Privacy Issues Make Us Think Twice About Using Money Transfer Apps
It seems that not so long ago we were extolling the virtues of Venmo and speaking of how an entire generation has almost foregone cash, opting for this app instead. And all those virtues are still true today, but in the last couple of years, some of the app’s glaring weaknesses have come to light. Or technically, “were brought to light” would be a more accurate way to put it. The last person to have done this was Dan Salmon, who scraped seven million of Venmo’s transactions over the last six months. And he wasn’t the first to do it.Dan is a computer science student who didn’t have any nefarious objectives. In fact he, as well as Hang Do Thi Duc, who did something similar with 207 million transactions the year before him, had intended to help Venmo’s many users. By exploiting this weakness so publicly they showed that it is there and nothing has been done to rectify it since the first time it was announced to the world.Well actually, this is not entirely correct because Venmo did take some action to rectify the situation, but Dan’s work in scraping transactions this year show that it wasn’t nearly enough. Settling with the Federal Trade Commission over Venmo’s privacy and security violations didn’t help either.What’s the Problem with Venmo?“Public API”, these are the two words which define what is Venmo’s greatest problem. Using that public API enables anyone with a modicum of skill to learn every little detail of any Venmo transaction that hasn’t been set to “private”.It might not seem like that big a deal. After all, who would set their money transfer app to make their transaction history publicly accessible?Well, with Venmo every single user does exactly that. You don’t even get a choice because your account is set to “public” by default. Therefore, anyone out there can track your every transfer, as well as learn things about you like your full name, account creation date, user ID, and business status. They will also be able to see your user picture and even access your likes. And to do all this your online stalker doesn’t even need to have a Venmo account of their own.That level of a privacy breach is mind-boggling for a money transfer app in a world that’s going global fast. Today more and more people and businesses require a means of making transfers safe. Such transactions aren’t restricted to a few more progressive migrant workers or families living in different countries anymore. Big businesses and investors are using them because the terms offered by money transfer companies are much more favorable than the huge fees charged by the banks. And yet, with such security and privacy weaknesses, no one can fully rely on these apps.
Man in a dark room wearing a skull half-mask and glasses, data from a computer screen reflected in his glasses; image by Nahel Abdul Hadi, via Unsplash.com.
About Agatha Singer
I’m Agatha Singer, a work-from-home mom of two little nuggets. My interests range from the latest business management trends to healthy living and adventurous traveling. I always stay open to new ideas and expertise to make my writings handy and captivating for you. I'll be happy to see you on my blog: http://www.agsinger.com/!